At Velas Vallarta Vacation Club, your security and interests are of the utmost importance. We firmly believe that prevention and staying one step ahead are the best strategies to avoid being victims of illegal practices.
Therefore, we briefly recap some valuable tips for you to remain alert and help you avoid falling into their traps, and remind you of the official channels to stay in touch with us:
- All communication via email regarding any subject related to Grupo Velas must come exclusively from the Velas Resorts domain. The email addresses must contain: the name or department of the executive followed by @velasresorts.com. There mustn’t be any change in our name after the @, and it must always read: @velasresorts.com
Don’t hesitate to contact us for further questions regarding these matters or to report a fraud attempt.
Legal Department
legalinfo@velasresorts.com
USA & CANADA: 866 934 1516
MEX: 800 839 0849
Ext.: 5859, 5852, 5851.